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Q: How can I be sure that my order was received?
A: An order confirmation will be sent to your email address once the payment transaction has been processed.
Q: How do I know my payment details are secure?
A: 776BC uses secure payment gateway Shopify Payments in conjunction with the National Australia Bank to process all transactions on 776BC.com.
Q: If I have a question about my order where should I direct it?
A: Please contact 776BC at info@776BC.com or by calling AU +61 3 9972 9856, US +1 888 607 7622.
Q: Can I return my order for an exchange or refund?
A: If you're not 100% satisfied with your purchase, 776BC will be happy to provide you with an exchange, refund, or repair within the guidelines outlined in the 776BC Returns and Exchange policy.
Q: How can I cancel my order?
A: If you wish to cancel your order you must alert 776BC within 3 hours of placing the order via email info@776bc.com. 776BC will contact you to process the cancellation. If the order has already been despatched, you will need to return the order. 776BC will be happy to process a refund for 100% of the purchase price upon receipt of the returned goods.
Q: How long does shipping take?
A: All orders placed at www.776bc.com.au with Standard Shipping will be despatched within 1-5 business days. Shipping can take between 1 and 5 business days. All Express Shipments placed before 1pm, will be dispatched the following business day and be delivered within 1-2 business days as long as the delivery address is within the Australia Post Express delivery zone. Please allow 10-30 working days for International Shipments.
Q: I want to sell 776BC in my store. Who do I contact?
A: Please contact info@776bc.com or call AU +61 3 9972 9856, US +1 888 607 7622.
Q: I want to order 776BC garments for my team.
A: 776BC offers custom teamwear. Explore our range and offerings here.
